2015-02-12

obligatory quality

I'm reflecting on Business Continuity Planning. The ability to withstand the unexpected and carry on, serving customers as best you can.

Two observations.

The field is compliance-driven. Before the advent of regulation, interest was lukewarm at best. Whatever happened to self-preservation? Haven't we learned anything from 9/11?

Terminology is confusing. Guidance refer to several categories of plans. Relating them and putting them in context is left as an exercise for the layman. A challenge for us educators!
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